Procurement Record

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Tenders WA WAPOL09023 Awarded Contract

Provision of Central Voice Recording

Buyer
Supplier
Calltech Pty Ltd (Telemanagement Trust)

Procurement Details

Status
Awarded Tender
Value
$250,000.00
Category
Software - (100%) Gender Equality Initiative Applicable | Information Technology Broadcasting and Telecommunications
Process
Unknown
Published
2024-02-02
Closes
2023-12-14
Contract Start
2024-02-02
Contract End
2027-02-01
Last Seen
2026-07-02T11:03:56.645Z

Description

The Western Australia Police Force Communications Centre facilitates the answering and management of Emergency calls, including 000, 131444, and priority incident Radio Dispatch. These calls are recorded using 'Redbox' branded recorders. The WA Police Force require support and maintenance of five 'Redbox' branded recorders and their associated software located in the Perth Metropolitan and Peel region. Additionally, the WA Police Force require the supply, implementation, and support and maintenance of Voice Recording Instant Replay (VRIR) capability to allow Call Agents to replay their recent calls. Type of Work Goods and Services

Contact

Name
Unknown
Email
Unknown
Phone
Unknown

Source Evidence

Source System
Tenders WA
Source Notice ID
WAPOL09023

Open Tenders WA notice WAPOL09023

Attachments

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